Support
How can we help?
Write to us and a real person on the Trove team will reply by email.
Contact us
To help us help you faster, include:
- The email address on your Trove account
- What you were doing when the problem happened
- What you saw, such as an error message or a screenshot
Common questions
How do I connect Trove to Claude or ChatGPT?
Open the install page, choose where you work, and follow the steps. It takes a few minutes.
I can't sign in
Use the same sign-in method you used when you created your account, for example Google or your email address. If you still can't get in, email us from the address on your account and tell us what you see.
How do I see or change my plan?
To read about the plans, open the pricing section on our home page. If you have an account, sign in and open Settings to see your plan.
How do I delete my account and my data?
Sign in, open Settings, and delete your account from the Account tab. This removes your books and your personal data. The privacy policy explains what we keep and for how long.
I have a security or privacy question
Read our privacy policy and terms. For anything they don't answer, email us.
Already have an account? Sign in for your help desk